FAQ
Frequently Asked Questions
Please read out FAQ before sending us a message.
DAILY ROUTE TIMES
12:00PM – 2:00PM
2:00PM – 4:00PM
4:00PM – 6:00PM
6:00PM – 8:00PM
Our Live Agents will remain available for assistance between the hours of 10am-10pm.
IMPORTANT Because the funds is automatically deposited into our account please wait for our dispatcher to confirm we have all products available for your order before you send your e-transfer. Otherwise all e-transfers are non-refundable and we could only give you store credit.
- Log in to your bank’s online website or mobile banking app and navigate to Interac e-Transfer Send Money
- Select the account you would like funds to be sent from
- Add us at paymentsub@gmail.com
- Type in the specified amount you are sending. Enter a security question and answer. For security question please enter What is our Country? and for Secret answer: Canada
- Your funds with be auto-deposited into our account.
- We ask that you do not include any notes/memos related to Cannabis or our Brands in the e-transfer comment section.
- IMPORTANT Because the funds is automatically deposited into our account please wait for our dispatcher to confirm we have all products available for your order before you send your e-transfer. Otherwise all e-transfers are non-refundable and we could only give you store credit.
All orders have to be made online.
For orders out of town and would like same day delivery please call us at (647) 699-8169 we will do our best to accommodate. But there are no guarantees.
Click on the desired product(s) choose your quantity and then click “add to cart”.
You will then have the option to view more products or to check out.
You can edit your order in the “view cart” page. This will allow you to increase/decrease orders.
When you check out your order please choose the available payment options.
Partial payments will not be accepted.
Please allow up to 24 hours for your payment to be processed.
You will be notified by email of your order status and tracking information.
You will then have the option to view more products or to check out.
You can edit your order in the “view cart” page. This will allow you to increase/decrease orders.
When you check out your order please choose the available payment options.
Partial payments will not be accepted.
Please allow up to 24 hours for your payment to be processed.
You will be notified by email of your order status and tracking information.
Unfortunately we cannot provide returns or refunds. If your product is defective ( must be sealed ) you can email us at quadzillato@gmail.com we will try our best to resolve your issue but cannot guarantee.