FAQ

Frequently Asked Questions

Please read out FAQ before sending us a message.

Fill out the membership form including your name, email and home address and phone number
Upload a clear legible image of your current valid government-issued photo ID such as drivers license, citizenship card or health card to give proof of age
You must be 19 years or older
We only accept valid government issued id
Once your account has been created you will receive an email confirming your account
Once this is done you are ready to shop

DAILY ROUTE TIMES
12:00PM – 3:00PM
3:00PM – 5:00PM
5:00PM – 8:00PM

Our Live Agents will remain available for assistance between the hours of 10am-10pm.

Do my orders have to be delivered to my home address?

Yes. All of our images are taken by our own photographers and of our very own products. You may notice the product images changing over time to reflect new and different products.

Are you on Weedmaps?

We currently accept interact e-transfer and cash on delivery.

IMPORTANT Because the funds is automatically deposited into our account please wait for our dispatcher to confirm we have all products available for your order before you send your e-transfer. Otherwise all e-transfers are non-refundable and we could only give you store credit.

Interact e-transfer is a convenient way to send and receive money directly from one bank account to another. All you need is to access online banking through your local financial institution and you can send us a payment to paymentsub@gmail.com.

  1. Log in to your bank’s online website or mobile banking app and navigate to Interac e-Transfer Send Money
  2. Select the account you would like funds to be sent from
  3. Add us at paymentsub@gmail.com
  4. Type in the specified amount you are sending. Enter a security question and answer. For security question please enter What is our Country? and for Secret answer: Canada
  5. Your funds with be auto-deposited into our account.
  6. We ask that you do not include any notes/memos related to Cannabis or our Brands in the e-transfer comment section.
  7. IMPORTANT Because the funds is automatically deposited into our account please wait for our dispatcher to confirm we have all products available for your order before you send your e-transfer. Otherwise all e-transfers are non-refundable and we could only give you store credit.

Please fill out a correct address, for orders qualified in our zone(s) you will you see the local delivery option. Fill out your phone number and all the fields required and a driver will be in contact with you soon.

Once payment has been confirmed your order will be shipped within 24 hours except Friday evening Saturday and Sunday.

Once payment has been accepted a receipt of your order will be issued to you.

All orders have to be made online.

For orders out of town and would like same day delivery please call us at (647) 699-8169 we will do our best to accommodate. But there are no guarantees.

Click on the desired product(s) choose your quantity and then click “add to cart”.

You will then have the option to view more products or to check out.

You can edit your order in the “view cart” page. This will allow you to increase/decrease orders.

When you check out your order please choose the available payment options.

Partial payments will not be accepted.

Please allow up to 24 hours for your payment to be processed.

You will be notified by email of your order status and tracking information.

You will then have the option to view more products or to check out.

You can edit your order in the “view cart” page. This will allow you to increase/decrease orders.

When you check out your order please choose the available payment options.

Partial payments will not be accepted.

Please allow up to 24 hours for your payment to be processed.

You will be notified by email of your order status and tracking information.

Sorry. No returns or refunds. If your product is defective ( must be sealed ) you can email us at quadzillato@gmail.com we will try our best to resolve your issue.

Same Day Delivery Zone

Shipping is Canada Wide

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